Semester-wise Syllabus for MBA Telecom Management

Semester 1: Foundations of Telecom & Business

1. Principles of Management

   • Organizational behavior, leadership, and project management in telecom.

2. Telecom Fundamentals

   • Basics of wireless/wireline networks, spectrum management, and telecom infrastructure.

3. Managerial Economics

   • Demand-supply dynamics, pricing strategies for telecom services.

4. Financial Accounting

   • Revenue recognition (ARPU, churn), capex/opex analysis for telecom firms.

5. Business Statistics & Analytics

   • Data-driven decision-making for customer retention and network optimization.

Semester 2: Core Telecom Business & Operations

1. Telecom Network Technologies

   • 4G/LTE, 5G architecture, SDN/NFV, and cloud communications.

2. Telecom Policy & Regulation

   • TRAI/ITU frameworks, net neutrality, licensing, and spectrum auctions.

3. Marketing in Telecom

   • Customer segmentation, prepaid/postpaid strategies, bundling services.

4. Supply Chain & Vendor Management

   • Procurement of telecom equipment, vendor negotiation (Ericsson, Huawei).

5. Customer Relationship Management (CRM)

   • Reducing churn, loyalty programs, and AI-driven customer support.

Semester 3: Advanced Telecom Strategies

1. Digital Transformation in Telecom

   • IoT, M2M communications, and smart city applications.

2. Revenue Assurance & Fraud Management

   • Detecting billing fraud, revenue leakage prevention.

3. Telecom Business Models

   • MVNOs, OTT partnerships (e.g., JioSaavn, Airtel Wynk).

4. Emerging Technologies

   • Edge computing, private 5G networks, and OpenRAN.

5. Electives (Choose 1–2):

   • Telecom Cybersecurity | AI/ML for Telecom | Satellite Communications

Semester 4: Specialization & Capstone

1. Strategic Management for Telecom

   • Case studies on Jio’s disruption, Airtel’s Africa expansion.

2. Global Telecom Trends

   • Comparative analysis of telecom markets (USA, EU, India, Africa).

3. Capstone Project

   • Solve a real-world problem (e.g., designing a 5G rollout plan).

4. Internship

   • Roles with telecom operators (Airtel, Vodafone), OEMs (Nokia), or regulators.

Tools & Technologies Covered

• Network Simulation: OPNET, Wireshark

• Data Analytics: Hadoop for call data records (CDR) analysis

• CRM Tools: Salesforce, Amdocs

• Regulatory Compliance: TRAI/ITU policy frameworks

Elective Tracks

1. Network Strategy: 5G deployment, fiber optics.

2. Telecom Finance: Valuation of telecom assets, M&A in telecom.

3. Digital Services: OTT platforms, cloud telephony.