Diploma in Office Automation Management
*Core Subjects/Syllabus*
*Semester 1: Fundamentals of Office Automation*
1. *Introduction to Office Automation*
- Overview of office automation tools and their role in modern workplaces.
- Evolution of office technology (from paper-based to digital workflows).
2. *Computer Fundamentals and Operating Systems*
- Basics of computer hardware and software.
- Working with Windows/Linux/Mac OS.
- File management and system security.
3. *Office Productivity Software*
- *MS Office Suite*:
- Advanced MS Word (document formatting, templates, mail merge).
- MS Excel (formulas, pivot tables, data analysis, macros).
- MS PowerPoint (presentation design, animations, storytelling).
- *Google Workspace*:
- Docs, Sheets, Slides, Forms, and Drive collaboration.
4. *Business Communication Tools*
- Email management (Outlook, Gmail).
- Virtual meeting tools (Zoom, Microsoft Teams, Google Meet).
- Calendar and task management (MS Outlook, Trello, Asana).
5. *Keyboarding and Data Entry Skills*
- Speed and accuracy training.
- Formatting documents, spreadsheets, and databases.
*Semester 2: Advanced Automation and Management*
6. *Database Management*
- Basics of MS Access or SQL.
- Creating and managing databases for office use.
- Data entry, queries, and reporting.
7. *Document and Workflow Management*
- Tools like Adobe Acrobat (PDF editing).
- Workflow automation using software like *Zapier* or *Microsoft Power Automate*.
- Document version control and cloud storage (OneDrive, Google Drive, Dropbox).
8. *Enterprise Resource Planning (ERP) Basics*
- Introduction to ERP systems (e.g., SAP, Oracle, Tally).
- Role of ERP in automating HR, finance, and inventory processes.
9. *Office Administration and Soft Skills*
- Time management and multitasking.
- Customer service and interpersonal skills.
- Basics of office ethics and confidentiality.
10. *Cybersecurity and Data Privacy*
- Protecting sensitive office data.
- Understanding phishing, malware, and encryption.
- Compliance with GDPR or local data protection laws.
*Semester 3: Specializations and Practical Training*
11. *Advanced Automation Tools*
- Robotic Process Automation (RPA) tools (e.g., UiPath, Automation Anywhere).
- Automating repetitive tasks (e.g., invoicing, report generation).
12. *E-Governance and Digital Office Practices*
- Digital signatures, e-filing systems, and online documentation.
- Government portals and compliance tools.
13. *Financial Automation*
- Basics of accounting software (QuickBooks, Tally, Zoho Books).
- Payroll automation and expense tracking.
14. *Project Management Tools*
- Using MS Project, Jira, or Monday.com for task tracking.
- Agile and Scrum methodologies for team collaboration.
15. *Internship/Capstone Project*
- Hands-on training in automating office workflows for a real-world organization.
- Final project: Designing an automated office system for a case study.
*Elective Subjects
- Advanced Excel (VBA programming).
- Digital Marketing Tools (e.g., Canva, Mailchimp).
- Human Resource Automation (HRMS software).
- Cloud Computing Basics (AWS, Azure).
- Social Media Management for Offices.
*Assessment Methods*
- Practical exams (software-based tasks).
- Projects (e.g., automating a workflow, creating a database).
- Written tests on theory and best practices.
- Internship evaluations and capstone project defence.