Diploma in Management (e-Business)
*Core Subjects/Syllabus*
*Semester 1: Foundations of e-Business*
1. *Introduction to e-Business and Digital Economy*
- Evolution of e-business vs. traditional business models.
- Key concepts: B2B, B2C, C2C, and omnichannel strategies.
- Impact of digital transformation on industries.
2. *Digital Marketing Fundamentals*
- SEO, SEM, and social media marketing (Facebook Ads, Instagram, LinkedIn).
- Content marketing strategies (blogs, videos, email campaigns).
- Analytics tools (Google Analytics, SEMrush).
3. *E-Commerce Platforms and Technologies*
- Building and managing online stores (Shopify, WooCommerce, Magento).
- Payment gateways (PayPal, Stripe) and security (SSL, PCI-DSS compliance).
- Mobile commerce (app development, responsive design).
4. *Business Communication in the Digital Age*
- Virtual collaboration tools (Slack, Microsoft Teams).
- Online customer relationship management (CRM) systems (HubSpot, Salesforce).
- Professional ethics and digital etiquette.
5. *Financial Management for e-Business*
- Basics of e-commerce accounting and budgeting.
- Pricing strategies (dynamic pricing, subscription models).
- Introduction to fintech (digital wallets, blockchain).
*Semester 2: Advanced e-Business Strategies*
6. *Supply Chain and Logistics in e-Business*
- Digital inventory management (ERP systems like SAP, Oracle).
- Last-mile delivery solutions and third-party logistics (3PL).
- Drop shipping and fulfilment automation.
7. *Data-Driven Decision Making*
- Big data analytics for customer insights.
- Predictive analytics and AI-driven tools (ChatGPT, IBM Watson).
- Dashboard creation (Tableau, Power BI).
8. *Legal and Ethical Issues in e-Business*
- Cyberlaw (GDPR, CCPA, data privacy).
- Intellectual property rights (trademarks, copyrights).
- Fraud prevention and cybersecurity best practices.
9. *User Experience (UX) and Web Design*
- Principles of UX/UI design (Figma, Adobe XD).
- Conversion rate optimization (CRO) and A/B testing.
- Accessibility standards (WCAG).
10. *Social Media and Influencer Marketing*
- Campaign planning and ROI measurement.
- Leveraging influencers and affiliate marketing networks.
- Crisis management in social media.
*Semester 3: Specializations and Practical Applications*
11. *Emerging Technologies in e-Business*
- AI and machine learning for personalization.
- Blockchain for supply chain transparency.
- Metaverse and virtual reality (VR) in retail.
12. *Global e-Business Strategies*
- Cross-border e-commerce challenges (taxation, localization).
- Cultural adaptation in global digital marketing.
- Case studies: Amazon, Alibaba, and emerging markets.
13. *Entrepreneurship and Start-ups*
- Lean start-up methodology.
- Crowdfunding platforms (Kickstarter, Indiegogo).
- Pitching digital business ideas to investors.
14. *Project Management for Digital Teams*
- Agile and Scrum methodologies.
- Tools: Jira, Trello, Asana.
- Remote team management.
15. *Capstone Project/Internship*
- Develop and launch a functional e-commerce website or digital campaign.
- Internship with e-business firms, digital agencies, or start-ups.
*Elective Subjects *
- *Fintech and Cryptocurrency Management*
- *AI Chatbots and Automation*
- *Sustainability in Digital Business*
- *B2B Digital Sales Strategies*
- *Advanced Web Development (HTML, CSS, JavaScript)*
*Assessment Methods*
- Practical assignments (e.g., creating a digital marketing plan).
- Case study analysis (e.g., optimizing an e-commerce site).
- Exams on theoretical concepts (e.g., cyberlaw, UX principles).
- Capstone project evaluation and internship reports.