BBA in E-commerce
Semester-wise syllabus BBA in E-commerce
Semester 1:
Foundations of Business & E-commerce
1. Principles of Management
- Introduction to management theories, organizational structures, and leadership.
2. Introduction to E-commerce
- Evolution of e-commerce, business models (B2B, B2C, C2C), and global trends.
3. Financial Accounting
- Basics of accounting, financial statements, and budgeting for online businesses.
4. Business Communication
- Professional writing, digital communication, and customer service etiquette.
5. Digital Literacy
- Basics of IT, internet fundamentals, and CMS (Content Management Systems).
6. Microeconomics
- Supply-demand dynamics, pricing strategies, and market competition.
Semester 2:
Core E-commerce Operations
1. E-commerce Platforms & Technologies
- Overview of Shopify, WooCommerce, Magento, and marketplace platforms (Amazon, eBay).
2. Digital Marketing Fundamentals
- SEO, SEM, social media marketing, and email campaigns.
3. Consumer Behavior in E-commerce
- Online shopping psychology, user experience (UX), and personalization.
4. Business Law & Ethics
- E-commerce regulations, data privacy (GDPR, CCPA), and cyber laws.
5. Web Development Basics
- HTML/CSS fundamentals, WordPress, and responsive design principles.
6. Macroeconomics
- Economic indicators impacting online markets (e.g., inflation, consumer spending).
Semester 3:
Advanced E-commerce Strategies
1. E-commerce Analytics
- Tools like Google Analytics, heatmaps (Hotjar), and KPIs (conversion rate, CAC).
2. Supply Chain & Logistics
- Inventory management, dropshipping, and last-mile delivery solutions.
3. Content Marketing & SEO
- Blogging, product descriptions, keyword optimization, and backlink strategies.
4. Payment Gateway Integration
- Understanding PayPal, Stripe, Razorpay, and cryptocurrency in e-commerce.
5. Mobile Commerce (M-commerce)
- App-based shopping, mobile UX design, and SMS marketing.
6. Elective 1 (e.g., Social Commerce or Influencer Marketing).
Semester 4:
Strategic E-commerce Management
1. E-commerce Business Models
- Subscription services, D2C (Direct-to-Consumer), and omnichannel strategies.
2. Customer Relationship Management (CRM)
- Tools like HubSpot, Salesforce, and loyalty program design.
3. E-commerce Security & Fraud Prevention
- Cybersecurity, SSL certificates, and fraud detection tools.
4. Global E-commerce
- Cross-border trade, localization, and international shipping compliance.
5. AI & Automation in E-commerce
- Chatbots, recommendation engines, and AI-driven personalization.
6. Capstone Project Preparation
- Identifying e-commerce challenges (e.g., cart abandonment, customer retention).
Semester 5:
Specializations & Industry Integration
1. Advanced Digital Advertising
- Programmatic ads, retargeting, and performance marketing (Google Ads, Meta Ads).
2. E-commerce Entrepreneurship
- Business plans, funding (crowdfunding, venture capital), and scaling startups.
3. Elective 2 (e.g., Blockchain in E-commerce or AR/VR Shopping Experiences).
4. Elective 3 (e.g., Sustainable E-commerce or Fashion/Tech Niche Markets).
5. Legal Compliance & Taxation
- GST for online businesses, tax filing, and compliance with marketplace policies.
6. Internship/Industry Project
- Hands-on experience with e-commerce firms, agencies, or startups.
Semester 6:
Capstone & Professional Development
1. Capstone Project
- Launch and manage a live e-commerce store or optimize an existing business.
2. Emerging Trends
- Metaverse commerce, NFTs, voice commerce, and live-stream shopping.
3. Strategic Leadership in E-commerce
- Crisis management, agile methodologies, and competitive analysis.
4. Career Readiness
- Resume building, LinkedIn optimization, and certifications (Google Analytics, Meta Blueprint).
5. Elective 4 (e.g., E-commerce Policy Advocacy or D2C Brand Management).
6. Dissertation/Research Project
- Focus on topics like AI ethics, sustainability in logistics, or social commerce trends.