Bachelor Program in Hotel Management
*Year 1: Foundations of Hospitality*
*Semester 1:*
- *Introduction to Hospitality Industry*: History, sectors (hotels, F&B, tourism), career pathways.
- *Food Production & Culinary Arts I*: Basics of cooking techniques, kitchen hygiene, and menu planning.
- *Front Office Operations I*: Reservation systems, guest check-in/check-out, PMS (Property Management Systems).
- *Food & Beverage Service I*: Table setups, service styles (à la carte, buffet), bar operations basics.
- *Business Communication*: Professional etiquette, email writing, and interpersonal skills.
*Semester 2:*
- *Food Production & Culinary Arts II*: Advanced cuisines (continental, regional), bakery, and pastry.
- *Front Office Operations II*: Night auditing, revenue management, handling guest complaints.
- *Housekeeping Operations*: Linen management, cleaning protocols, laundry operations.
- *Principles of Management*: Leadership, teamwork, and organizational behavior.
- *Hospitality Accounting*: Basics of financial statements, cost control, and budgeting.
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*Year 2: Core Operations & Specialization*
*Semester 3:*
- *Food & Beverage Service II*: Fine dining, wine pairing, mixology, and sommelier basics.
- *Hospitality Marketing*: Digital marketing, branding, and customer relationship management (CRM).
- *Facility Planning & Design*: Layouts for kitchens, restaurants, and guest rooms.
- *Hospitality Law*: Contracts, liability, labor laws, and safety regulations (OSHA, HACCP).
- *Elective I* (e.g., Event Management or Sustainable Tourism).
*Semester 4:*
- *Accommodation Management*: Room inventory, housekeeping software, and sustainability practices.
- *Food Safety & Nutrition*: HACCP, food allergens, and dietary planning.
- *Human Resource Management*: Recruitment, training, and performance appraisal in hospitality.
- *Hospitality Technology*: PMS, POS systems, and AI tools (chatbots, revenue management software).
- *Elective II* (e.g., Airline Catering or Resort Management).
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*Year 3: Advanced Management & Industry Exposure*
*Semester 5:*
- *Strategic Hospitality Management*: Revenue optimization, pricing strategies, and crisis management.
- *Event Planning & Execution*: Weddings, conferences, and MICE (Meetings, Incentives, Conventions, Exhibitions).
- *Global Tourism Trends*: Cultural tourism, ecotourism, and destination marketing.
- *Elective III* (e.g., Luxury Hospitality or Cruise Line Management).
- *Elective IV* (e.g., Gastronomy or Hospitality Entrepreneurship).
*Semester 6:*
- *Internship/Practicum*: 6-month industry training in hotels, resorts, or event companies (front office, F&B, housekeeping).
- *Research Project*: Case study on topics like post-pandemic hospitality trends or tech-driven guest experiences.
- *Hospitality Finance*: Capital budgeting, ROI analysis, and financial risk management.
- *Elective V* (e.g., Hospitality Analytics or Cultural Heritage Tourism).
*Elective Options*
- *Spa & Wellness Management*
- *Hospitality Technology & Automation*
- *Culinary Tourism*
- *Hospitality Public Relations*
- *Hospitality Supply Chain Management*
- *Adventure Tourism*
*Practical & Skill-Based Components*
- *Culinary Labs*: Hands-on training in commercial kitchens.
- *Simulated Hotel Environments*: Mock front desk, housekeeping, and restaurant service scenarios.
- *Industry Software Training*:
- Opera PMS, Micros POS, Duetto (revenue management).
- Event management tools (Cvent, Social Tables).
- *Workshops*:
- Barista training, cocktail mixing, and wine tasting.
- Crisis management (e.g., handling overbooking, guest disputes).
- *Certifications*:
- Food Safety Manager (SERV Safe).
- Certified Hospitality Administrator (CHA).